Achieving success in leadership, negotiation, sales, customer service, hiring and interrogating is directly tied to an individual’s ability to move others from resistance to commitment. The best leaders and the best interrogators capitalize on the same two core skills – vision and influence. The Disciplined Listening Method integrates current research and best practices from across the spectrum of business communication with the preferred non-confrontational interview and interrogation techniques of Certified Forensic Interviewers. The resulting curriculums create enhanced strategic planning, observation and inquiry skills that position participants to apply strategic, ethical persuasion techniques in all of their professional conversations.

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It’s Not My Fault – A Disciplined Listening Approach

* The following perspectives were taken from Michael Reddington’s presentation at DisruptHR 3.0 in Charlotte, NC on 4/25/18.   We’ve all felt it before.  The emotional combustion that results from our of our hearts pounding in our chests, our lungs gasping for more oxygen, our faces turning bright red and an eloquent string of curse […]

Maximizing Mentorship

Heavy lies the crown. Success brings many rewards and many responsibilities. One of the greatest responsibilities your success bestows upon you is passing everything you’ve learned on to others who are eager to develop their careers. The very best leaders don’t see the next generation as a threat, withhold information and force their teams to […]


At first glance the task appeared impossible. As the Regional Director Dave had been operating by his own rules for nearly two decades. He had a well-earned reputation for being a coercive leader who consistently seemed to demand more from his team, while offering less support. Dave’s approach was fortified by the fact that his […]