The next question you ask could unlock the door you’ve been knocking on for years, or slam that same door shut. The Certified Forensic Interviewers on WZ’s Executive Education team understand the power of the perfect question. Our Disciplined Listening Method integrates the core components of the world’s leading non-confrontational interview and interrogation techniques with current business communication best practices and research. This innovative approach provides executives with new perspectives, tools and approaches to increase their awareness, obtain more information, make better decisions and reach improved agreements. Contact WZ and experience the advantage.

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At first glance the task appeared impossible. As the Regional Director Dave had been operating by his own rules for nearly two decades. He had a well-earned reputation for being a coercive leader who consistently seemed to demand more from his team, while offering less support. Dave’s approach was fortified by the fact that his […]

Forging Strength From Weakness

The story we heard wasn’t unfamiliar, but it wasn’t inspiring either. A client called saying they suspected a group of employees had been stealing from them for about a decade and they finally caught one employee in the act of stealing a week ago…so they fired him on the spot. Then they sat down the […]

Take Bullets Out of Guns

The best defense is often a great offense.  And many times our best offensive weapons may be our biggest weaknesses.  It is a rare occurrence for any of us to create the absolute perfect solution or offer.  We aren’t perfect either.  If our counterparts look hard enough they can almost always find a bone to […]