The Disciplined
Listening Method
If you aren’t learning, you aren’t listening.
ABOUT THE
DISCIPLINED
LISTENING
METHOD
In his book, “The Disciplined Listening Method”, Michael Reddington, CFI shares his methodology for unlocking the hidden value buried in all our personal and business conversations. The skills, perspectives, and techniques he shares teach leaders how to obtain more truthful information, make more informed decisions, build stronger relationships, and solve problems – faster.
ABOUT THE
AUTHOR
Michael Reddington, CFI is a conversation strategist and Certified Forensic Interviewer. Organizations partner with Michael when they need a resource to teach their leaders how to author the approaches, recognize the critical observations, and ask the compelling questions that generate breakthroughs in their high value conversations.
Michael has been committed to the practice of encouraging reluctant people to tell the truth for over 20 years. As the President of InQuasive, Inc., Michael leads a group focused on equipping senior leaders, negotiators, and sales professionals with the specific strategies and techniques required to obtain the intelligence they’ve been missing.
Prior to founding InQuasive Michael spent a decade working for Wicklander-Zulawski and Associates (WZ). During his time with WZ Michael ran their investigations division, travelled the globe teaching investigators how to elicit the truth with rapport-based techniques, and earned the Outstanding Contribution Award from the U.S. Department of Homeland Security. He still serves on the board of Advisors for the International Association of Interviewers.
Michael started his professional journey as a special education teacher before launching his investigative and executive education career.
At home Michael treasures the time he has with his wife and son. He also enjoys coaching youth sports, training Brazilian Jiu Jitsu, and disappearing on long motorcycle rides.
ABOUT THE
AUTHOR
Michael Reddington, CFI is a conversation strategist and Certified Forensic Interviewer. Organizations partner with Michael when they need a resource to teach their leaders how to author the approaches, recognize the critical observations, and ask the compelling questions that generate breakthroughs in their high value conversations.
Michael has been committed to the practice of encouraging reluctant people to tell the truth for over 20 years. As the President of InQuasive, Inc., Michael leads a group focused on equipping senior leaders, negotiators, and sales professionals with the specific strategies and techniques required to obtain the intelligence they’ve been missing.
Prior to founding InQuasive Michael spent a decade working for Wicklander-Zulawski and Associates (WZ). During his time with WZ Michael ran their investigations division, travelled the globe teaching investigators how to elicit the truth with rapport-based techniques, and earned the Outstanding Contribution Award from the U.S. Department of Homeland Security. He still serves on the board of Advisors for the International Association of Interviewers.
Michael started his professional journey as a special education teacher before launching his investigative and executive education career.
At home Michael treasures the time he has with his wife and son. He also enjoys coaching youth sports, training Brazilian Jiu Jitsu, and disappearing on long motorcycle rides.
Quotes
SAMPLE CHAPTER
13 Chapters
402 Pages
In chapter four, Michael Reddington, CFI highlights the dangers that arise when we focus on catching people lying, educates readers on what they are truly observing, and illustrates techniques for overcoming the common myths associated with deception detection.
AMAZON CUSTOMER REVIEWS
Read what customers had to say after purchasing The Disciplined Listening method on Amazon.
⭐⭐⭐⭐⭐
“As Stevo’s Novel Ideas, I am a long-time book reviewer, member of the media, an Influencer, and a content provider. I received this book as a free review copy from either the publisher, a publicist, or the author, and have not been compensated for reviewing or recommending it.
This book was Stevo’s Business Book of the Week for the week of 5/8, as selected by Stevo’s Book Reviews on the Internet and Stevo’s Novel Ideas. “The Disciplined Listening Method” provides leaders with the skills, techniques, and perspectives necessary to identify hidden value in every conversation.
Reddington, a Certified Forensic Interviewer, is used to going after the truth as the “good cop.” Rather than producing resentful compliance from confrontation, he uses specific techniques and procedures that help crime victims and perpetrators feel comfortable while asking them questions and gathering information about sensitive topics.
Most impressive is Reddington’s focus on adapting a mindset that focuses on “them,” instead of “me,” eliciting trust through empathy, respect, and acknowledgment of their value, not just at the time of the conversation, by building trust equity over time that can be cashed in when needed. The method makes managers more human by creating mutual value rather than a feeling of “I won.””
STEVE BROCK
⭐⭐⭐⭐⭐
“For the first time ever, there’s a guide to navigating tough conversations. You’ll discover professional “loss prevention” techniques that will enrich your every day conversations.
• Better connect with everyone you lead, to get important work done faster.
• Discover the truth of a situation, even when the other person has an incentive to lie.
• Lead-up by understanding your clients or bosses needs, so you are able to get what you need to do your job.
I used the six word phrase from page 275 to land a new $58,200.00 client. Starting your pitch with these six words may do the same for you. This book will help you improve the outcome of every high stakes conversation for the rest of your life. So happy I read it now. Plus, Mr. Reddington’s stories from his corporate investigations career are entertaining and fun to read.”
ROBERT SKROB
⭐⭐⭐⭐⭐
“Wow! Ive been teaching and training communication, leadership, and business at the University level and private coaching for execs for 30 years… Been delivering interpersonal and intercultural training for over 2 decades… And this book blows me away!!!
I love the stories and practical aspect, but thoroughly rooted in research. Very applicable tools. Heck, even improved my relationship with my teens before they are off to college… Which is huge!
Best part personally was the myth busting of all the old ways people thought good communication, active listening and lie detection works… Well, this guy has really got it figured out.
If you are a leader, own a business, have a boss, are in a relationship or have kids (Ha… I guess that means everyone), you will benefit from reading this book.”
BUSINESS GUY
⭐⭐⭐⭐⭐
“Just finished reading “The Disciplined Listening Method” by Michael Reddington, CFI. Having been fortunate enough to have Mike as an instructor for my first Wicklander-Zulawski & Associates course during his time with that organization, I knew this was going to be a good read… but it surpassed my highest expectations. Mike’s writing style is engaging and the information presented, based on his years of first-hand experience and in-depth research, is compelling. I highly recommend this book to anyone looking to improve their communication skills, whether they be a people leader, sales professional, investigator, or simply someone looking to get more out of their daily personal interactions.”
AMAZON CUSTOMER
⭐⭐⭐⭐⭐
“If you want to improve communication skills READ THIS BOOK.
Whether you’re in sales, management, or a parent, this book is gives you all the tools necessary to improve your relationships and increase your influence.
Grab your highlighter you’ll be using it a lot!”
RAY A.
ENDORSEMENTS
“I first met Michael Reddington when I attended a seminar he was facilitating. I was fascinated by his perspectives and techniques, and how they could be applied to my role as CEO. With this book, Michael elevates his material and expertly integrates his interrogation techniques with business research and best practices to provide a broader audience access to clear advantages in business and personal communications.”
Neville Crawley
CEO OF OPPFI
“One of the most talented presenters I have witnessed in person, Michael Reddington translates his gift into words with The Disciplined Listening Method, providing credible conversation techniques we can all implement. Leaders get paid by the conversation, and after reading this book, you won’t see or hear conversations the same way again.”
Jeff Dudan
CEO OF DUDAN GROUP, FRANCHISE EXECUTIVE, UNDERCOVER BOSS
“A must read for leaders. Mike shows you the importance of listening to what is said and, equally important, what is not said. It shows you the need to observe and learn more about human communication. There’s plenty of empirical evidence that allows the reader to move from theory into action. Invaluable for leaders who want to lead with vision and influence.”
Anastasios Economou
FOUNDER OF IGROUP, YPO GLOBAL CHAIRMAN
“Michael’s unique perception allows him to deftly apply investigative com- munication techniques to business and personal conversations in a manner that generates remarkable results. Since attending his seminars, I’ve applied Michael’s techniques in my business, personal, and political conversations. I’m impressed with how he has outlined his approach in such depth in this book. The Disciplined Listening Method provides readers with a conversational approach that will open their eyes and ears to the opportunities they’ve been missing.”
Padraig O Ceidigh
SENATOR, EY WORLD ENTREPRENEUR OF THE YEAR FINALIST
“Michael Reddington is a master of human interaction. He is one of the few guests who has an open invitation to join my show anytime because of his depth of knowledge, relatable style, enlightening stories and because I learn so much from him every time. With this book Michael generously shares the depth of his research and knowledge to provide readers with powerful tools for navigating a wide range of business and personal conversations.”
Kwame Christian Esq., M.A
DIRECTOR OF THE AMERICAN NEGOTIATION INSTITUTE AND HOST OF THE #1 RANKED NEGOTIATE ANYTHING PODCAST
“In a world where social media encourages an abundance of noise, the ability to listen has shifted from a commodity to an asset. Michael’s book gives its readers a framework to leverage the asset of Disciplined Listening and use it to close sales and build relationships.”
Will Barron
MANAGING DIRECTOR AT SALESMAN.ORG, HOST OF THE SALESMAN PODCAST
“I first met Mike Reddington as an investigator after a large diamond theft. I originally thought his main skill was uncovering lies, but it turns out that his deepest talent is in discovering truths. Learning how to listen is one of the most important skills that any of us can ever learn. This book will help you on that path. [This book helped me on that path.]”
Hampden Watch Company
Joseph Wein
CEO AT HAMPDEN WATCH COMPANY
“If you ever wanted to read someone’s mind, read this book! So much great advice and so many great stories, you won’t regret it.”
Simon Horton
FOUNDER OF NEGOTIATION MASTERY
“Michael is a gem; thoughtful person with no ego. He’s an outstanding teacher on two extremely difficult subjects: speaking with the receiver front and center (focusing on what’s being heard rather than what you say) and listening without your inner voice and ego in the way. His writing reflects his outlier talent remarkably well. And of course, getting him in person provides truly fantastic insights. In The Disciplined Listening Method, Michael teaches extremely eloquently. I strongly recommend this book to anyone who is looking to take their communications, and relationships, to a place where you will treasure your relationships and feel very accomplished.”
Nooruddin (Rudy) Karsan
MANAGING PARTNER AT KARLANI CAPITAL
For great listeners, the value of learning and achieving something new outweighs the risks associated with feeling vulnerable.
Get it Now!
Purchase your copy today and start learning about The Disciplined Listening Method.
